General VPS Questions
What is VPS hosting?+
VPS (Virtual Private Server) hosting provides you with a dedicated portion of a physical server's resources, including CPU, RAM, and storage. Unlike shared hosting, your resources are guaranteed and isolated from other users, giving you better performance, security, and control. It's the ideal middle ground between cheap shared hosting and expensive dedicated servers.
What's the difference between managed and unmanaged VPS?+
With an unmanaged VPS, you get full root access and are responsible for all server administration, including OS updates, security patches, software installation, and troubleshooting. With a managed VPS, our team handles all of that for you — server setup, security hardening, monitoring, updates, backups, and optimization. Managed is ideal if you want to focus on your business rather than server maintenance.
How quickly is my VPS deployed?+
Most VPS instances are deployed automatically within 30-60 seconds after payment confirmation. You'll receive your server credentials via email and can start using your VPS immediately. Managed VPS plans may take an additional 15-30 minutes for our team to complete the initial setup and optimization.
Can I install any software on my VPS?+
Yes, with full root access you can install virtually any software that's compatible with your chosen operating system. This includes web servers (Apache, Nginx), databases (MySQL, PostgreSQL), programming languages (PHP, Python, Node.js), Docker containers, control panels (cPanel, Plesk), and more. The only limitation is that the software must be legal and comply with our Terms of Service.
What operating systems are available?+
We offer a wide range of operating systems including Ubuntu (20.04, 22.04, 24.04 LTS), Debian (10, 11, 12), AlmaLinux (8, 9), Rocky Linux (8, 9), Fedora (38, 39, 40), Arch Linux, and Windows Server (2019, 2022). You can also upload and install a custom ISO image if your preferred OS isn't in our library.
Billing & Pricing
Are there any hidden fees or setup costs?+
Absolutely not. The price you see on our website is exactly what you pay. There are no setup fees, no hidden charges, and no surprise costs. All essential features like DDoS protection, server snapshots, and standard support are included free with every plan.
What payment methods do you accept?+
We accept Visa, Mastercard, American Express, Discover, PayPal, and cryptocurrency (Bitcoin and Ethereum). All credit card payments are processed securely using 256-bit SSL encryption. We never store your full credit card details on our servers.
How does the 30-day money-back guarantee work?+
If you're not completely satisfied with our service within the first 30 days of your initial purchase, contact our support team and we'll issue a full refund. No questions asked, no cancellation fees. The guarantee applies to new accounts only and covers the first billing period.
Can I upgrade or downgrade my plan?+
Yes, you can upgrade your VPS plan at any time from your control panel. Upgrades are applied instantly without downtime, and you only pay the prorated difference. Downgrades are also available at the end of your current billing cycle. For cloud VPS plans, you can scale resources up and down in real time.
Technical & Support
Do you offer server migration assistance?+
Yes, we offer free migration assistance for all new customers. Our migration team will transfer your websites, databases, email accounts, and server configurations from your current host to your new YourBudgetHosting VPS with zero downtime. Simply submit a migration request through your control panel or contact support.
What is your uptime guarantee?+
We guarantee 99.9% network uptime for all VPS plans (99.99% for cloud VPS). If we fail to meet this SLA in any given month, you're automatically eligible for service credits. Our actual average uptime across all data centers consistently exceeds 99.95%. You can view real-time status at our status page.
How does your DDoS protection work?+
All VPS plans include enterprise-grade DDoS protection at no extra cost. Our multi-layer mitigation system can absorb attacks up to 1 Tbps. Traffic is continuously analyzed and malicious packets are filtered in real time at the network edge, while legitimate traffic passes through unaffected. There's no need to configure anything — protection is always active.
How do backups work?+
Backup frequency depends on your plan: Starter plans include weekly backups, Business and Professional plans include daily backups, and Enterprise plans include real-time continuous backups. You can also create manual snapshots at any time through your control panel. Restoring from a backup is a one-click process and typically completes within minutes.
How do I access my VPS?+
For Linux VPS, you can connect via SSH using any terminal application (Terminal on Mac/Linux, PuTTY or Windows Terminal on Windows). For Windows VPS, you can connect via Remote Desktop Protocol (RDP) using the built-in Remote Desktop Connection app. We also provide a web-based VNC console in your control panel that works directly in your browser without any software installation.